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What to expect

We know it can sometimes be challenging to take the first step to start counseling. That’s why we want to share each step of our intake process so you will know what to expect.

We know that every person and relationship is unique. That’s why our team of caring professionals want to create a safe spaces to develop counseling goals that will address your needs with a distinctly Christian approach. We provide services to individuals, couples, and families, and periodically offer counseling groups.

 

01
Check Your Insurance Benefits

We highly recommend that you check your insurance benefits to estimate the cost of your care. Please feel free to visit our Billing page to learn more about using insurance to pay for your care.

02
Submit a Referral Form

When you are ready to begin your counseling journey, you will need to complete our online Referral Form (for you or someone you know) to start the intake process. This ensures we match you with a provider that best meets your needs, has scheduling availability, and accepts your insurance.

03
Receive a Call From our Team

Once we are able to schedule your intake session, a member of our admin team will reach out to schedule your initial visit.

Please know that we may have a waitlist and will try our best to keep you updated. We’re still human so if you haven’t heard from us, please don’t hesitate to give us a call.

04

Set Up your client portal

After scheduling your initial appointment, our team will send you an invite to our client portal. Our client portal allows you to complete paperwork, view/request appointments, secure message our staff, make payments, and update your payment/insurance information.

05

Complete our intake paperwork

We know… nobody likes to fill out forms and paperwork. Luckily, our client portal makes it easy for you to complete all the legal paperwork that goes over our privacy notices and obtains your consent(s) to receive services.

06

Arrive Early to your intake

Whether your intake session is in-person or virtual, we always recommend arriving 5-10 minutes before every appointment to anticipate delays, answer your questions, and ensure your account is up to date.