Billing & Payment Information
We want to make the administrative side of your care as simple as possible. Whether you need to pay a balance, update your card on file, or have questions about your statement, our billing team is here to help.
Quick Links
How to Pay Your Bill
If you incur a future balance for past services, we will issue a billing statement and collect that amount at the beginning of each of your next appointment. If you receive a billing statement, you may pay it by any of the below payment options.
Please know that balances that are older than 60 days may be reported as a bad debt and sent to collections
Client Portal
We accept credit card and electronic payments through our online Client Portal free of charge. In order to use this option, you must have created a Client Portal account with your front desk staff.
If you haven’t set up you client portal account, please contact your front desk team.
In-Person
If you would prefer to pay your bill in-person, you may do so by talking with a member of our front desk team at our Timberlake Rd. office.
Phone
We accept payments over the telephone via credit card free of charge. Please contact us at (434) 384-1594 to speak with a member of our team!
If you receive a billing statement, you may submit your payment in full along with a copy of the billing statement to 20564 Timberlake Rd., STE B, Lynchburg, VA 24502.
Accepted Payment Methods
Using Insurance?
Before choosing to self-pay, we strongly encourage you to check if your plan is in-network. We partner with most major providers (including Anthem, Aetna, Cigna, and Tricare) to minimize your costs.
Credit / Debit
Online Portal
HSA / FSA Cards
Self-Pay
Having financial hardship?
Check out our Sliding Scale Program
Need to learn more about Insurance?
Check our the plans we accept and FAQs