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Susan Best, LCSW

Susan Best, LCSW

Susan is a licensed clinical social worker with over 17 years experience in the mental health field, working with people experiencing anxiety, depression, grief, trauma, addiction, and a host of other issues. She received her Master’s in Social Work degree from Virginia Commonwealth University. Susan works with adults age 21 and older, providing a safe, non-judgmental space and utilizing interventions from cognitive behavioral, strengths-based, and solution-focused approaches. For those with Christian faith, she incorporates a worldview based on God’s character of loving-kindness, compassion, and restoration. She looks forward to working with you in your journey towards growth and healing.

Tiffany McCann, LPC, CRC, PBS-F

Tiffany McCann, LPC, CRC, PBS-F

My name is Tiffany. Many times in life, we can benefit from support in working through challenges, changes, adjustments, and situations, and having someone to listen makes all the difference. Having worked in mental health for many years, I am passionate about supporting you through your challenges. My focus area is trauma work, but have a passion for meeting you where you are, and helping you consider your own strengths, goals, and perspective as you work to move forward.

Reanna Burch, LMHP-S

Reanna Burch, LMHP-S

I graduated from Radford University with my MSW (Master of Social Work) in 2020. I have worked previously as an AmeriCorps State and National member for a non-profit agency in the New River Valley facilitating afterschool and summer programs for at-risk youth, organizing food and hygiene drives in the community, and partnering with Feeding America to distribute food to local communities. I have professional experience as a Family Services Specialist for the Department of Social Services in child welfare (foster care and adoption). I have worked with children and adults on issues such as family dysfunction, parenting, substance abuse, traumatic stress, anxiety, depression, impulse control, poverty, and self-esteem.

I am passionate about trauma-informed care and the concept of Imago Dei (“Image of God”). In other words, I believe that all people have been created in the Image of God and thus have immeasurable value and worth. As a clinician, it is my goal to come alongside those who may be suffering or struggling and help them make positive changes both in how they see themselves and how they relate to others, so that they may live into their full, God-given potential.

Lauren Rowell, LMHP-R

Lauren Rowell, LMHP-R

Lauren is a Resident in Counseling who graduated in 2020 from Liberty University. She is married with one child and enjoys volunteering with her church’s praise and worship team. She works with most populations, age 15 and older, and has a heart and calling to help people in their journey towards healing.

Goldie Oakes, LPC

Goldie Oakes, LPC

Hello. My name is Goldie Marker Oakes, Licensed Professional Counselor. My professional clinical career began in 2006 as a clinical case manager at Crossroads, CSB; however, I became a therapist three years later which included substance abuse group therapy and In-Person, counseling. In 2013, I joined the Crisis Team at Horizon Behavioral Health where I provided Intensive In-home, Crisis Intervention and Crisis Stab, all of which focused on at-risk children and youth. Later, I joined Intercept Intensive Foster Care where I experienced working with foster children and youth. In 2017, I again joined Crossroads, CSB as a therapist working In-Person,, group, and with substance abuse therapy. In 2020-2023, I worked through BetterHelp Counseling where I provided online therapy via Telehealth,.

My primary therapeutic modality includes a strong but eclectic therapeutic modality that incorporates a strong Christian perspective and clinical perspective using Cognitive Behavioral Therapy and Motivational Enhancement Therapy. In addition, I often utilize a holistic approach that incorporates a homeopathic path to wellness, Mindfulness and Relaxation Therapy, prayer and scripture.

My professional experience includes a clinical approach with a Christian mindset and perspective that includes: • treating clinical concerns such as anxiety, social anxiety, depression, trauma, grief and loss, and other clinical concerns. • relationships • self-image, self-esteem, and efficacy • addiction •anger management • and self-harm behaviors and impulse control.
My therapeutic approach often incorporates homework such as reading Christian literature or specific scripture, journal and self-reflective writing, and practice of specific CBT strategies outside the clinical setting, at home, and in the community, all of which supports your growth and progress.

My goal as your therapist is to help you find peace, joy, and happiness in life. My job is to help you learn how to overcome your life events, emotions and experiences that have caused you problems functioning normally, relating to others, or even finding motivation to continue on your life’s path. Your goal is for your growth to be internal as you move towards defining or redefining your relationship with Christ. This means a great deal of your progress requires your need to periodically evaluate your own progress through self-evaluation and self-reflection, in addition to my own clinical assessments with your progress. This path is not always an easy one; however, God promises us that we never have to travel that path alone.

Amy  Dillingham, LMHP-R

Amy Dillingham, LMHP-R

Amy is a graduate of Liberty University with a M.A. in Professional Counseling. She has experience working with children, teens, adults, and seniors, as well as couples and families. Amy strives to help each individual reach his/her highest potential in body, mind, and spirit using a holistic/wellness approach. She has been a YMCA Program Director, personal trainer, teacher, and Stephen Minister and enjoys having the opportunity to integrate her faith into her counseling. Amy works with clients who struggle with anxiety, depression, grief/loss, ADHD, emotional dysregulation, identity issues, marriage and family issues, blended-families, parenting/co-parenting, health and body issues, and phase of life challenges. She utilizes play therapy, CBT, DBT, ACT, mindfulness, and somatic bodywork, as well as her knowledge of nutrition and exercise to help her clients reach their personal goals.

Cindy Stafford, LMHP-R

Cindy Stafford, LMHP-R

Hello, my name is Cindy Stafford. I have been married for 36 years and have two adult children. I am a recent graduate from Liberty University with a Master’s Degree in Clinical Mental Health Counseling – May 2023. My past work experience includes working with adults coming out of crisis and psychiatric hospitalization to provide services, specifically outpatient counseling, and made referrals to meet their needs in hopes of preventing cycling back into crisis. I have worked with individuals diagnosed with Depression, Anxiety, Bipolar, ADHD, PTSD, relational issues, work-related stress, and life transitions. I have also worked as a Family Services Specialist (Foster Care and Adoption) and Eligibility Specialist for the Department of Social Services. I have experience in Special Education and teaching Preschool. My husband and I have been in ministry together at our local church for 23 years as AWANA Commanders and continue to work in AWANA as mentors. I have a special place in my heart to work with individuals and families who are dealing with long-term illness and provide support to caregivers. It is my desire to help individuals find hope and peace to make changes that they desire for their lives. Romans 5:1-5